@Danyelle_J_Delves I was really compelled by your post. Seems there are a few issues at play:
- learning civility / decency in online behavior
- escalation of violent behavior due to lack of empathy, communication
There’s some evidence that increased use of “apps” leads us to have less empathy for each other–this is from Howard Gardner’s the App Generation:
What research have you uncovered on your issue? Maybe others have ideas for data? @ajay @squeakie?